New Orleans Area Habitat for Humanity has been a part of the New Orleans community for over 30 years. In that time, the affiliate has built over 600 homes and, between 2006 and 2012, contributed more than $300 million in economic impact. NOAHH was one of the first organizations to begin rebuilding after the storms and floods of 2005, and our programs have expanded since then to meet the continuing needs of the area. The families served by our affiliate are the keepers of tradition and culture that make our city unique and the hard working people that contribute so much to our communities. To work for NOAHH is to work for the preservation and improvement of the city of New Orleans.

NOAHH currently employs about 45 staff, including AmeriCorps members, part time, and full time employees as construction staff, ReStore staff, and office staff. We are committed to New Orleans and the fight against poverty housing, and a highlight of the experience is the opportunity to work alongside our partner families and see the tangible results of our efforts to change lives and communities.


Cover letter and resumes should be addressed to

New Orleans Area Habitat for Humanity Human Resources
2900 Elysian Fields Ave.
New Orleans, LA 70122

NO PHONE CALLS PLEASE!

Email: resumes@habitat-nola.org

New Orleans Area Habitat for Humanity is a drug free workplace and an Equal Opportunity Employer. NOAHH will not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status. NOAHH is actively recruiting Section III certifiable applicants from New Orleans or the greater metropolitan area. Women- and minority-owned businesses are also encouraged to apply.


Opportunities for Employment

Family Services Intern Help Desk Tech PT Warehouse and Sales FT Warehouse and Sales Construction Site Supervisor


Opportunities for Subcontractors

Click here.


Family Services Program Intern

NOAHH is seeking an outgoing and organized individual, committed to the mission of Habitat and eager to develop direct service skills in a dynamic non-profit environment. The Family Services Department administers the First-Time Homebuyer, Incubator Rental, and Home Repair Programs. As such, we are often the initial point of contact for community members who may become partner families in our programs and are expected to represent Habitat and its services well. We are committed to treating everyone with respect, while recognizing and affirming the inherent dignity that each person possesses.

Through this internship, you will gain experience in all aspects of our programs and services while working with the Case Managers and Director of Family Services.

Responsibilities

  • Work alongside Family Services staff to learn about different aspects of our programs and services.
  • Applicant screening, marketing & outreach, responding to phone and online inquiries, generating social media content
  • Assisting with community resource development
  • Data collection & analysis
  • Attending community meetings and local policy forums
  • Support staff projects in order to provide long-term capacity building
  • Research and development of program innovations
  • Clerical work, as needed
  • Understand and provide clear explanation of Habitat programs
  • Maintain knowledge of current housing landscape in New Orleans
  • Demonstrate ongoing dedication to equity and cultural sensitivity

Qualifications

  • Eagerness to learn and apply new skills in the social service field
  • Empathy and active, non-judgmental listening; friendliness and patience
  • Clear and effective communication: oral and written
  • Proven ability to distill and simplify large quantities of technical information
  • Ability to work respectfully with people of all backgrounds and education levels
  • Possess a strong work ethic
  • Self-starter, willing and able to pursue own projects, and ability to meet deadlines
  • Excellent organizational skills and attention to detail
  • Extensive experience with Google Suite, Microsoft Office; Familiarity with Salesforce
  • Regular and reliable attendance required

Bilingual (Spanish or Vietnamese) preferred. Familiarity with New Orleans geography, social and demographic trends preferred. This position requires a weekly commitment of 15-20 hours, and may involve occasional weeknight and/or weekend events.

Please note: This position description is not intended to be exhaustive. This internship is designed to be a mutually beneficial learning experience, so Intern may perform other role-related duties as determined in collaboration with the Director of Family Services.


Help Desk Technician

This position will be responsible for maintaining the integrity of all computer workstations and associated software within the organization’s departments. Various duties being the triage to all “break/fix” support requests, resolving of issues, and escalation of issues out to the appropriate expert. The Help Desk Technician is the main point of contact for employees who are experiencing computer issues. This is a part-time position of 22 plus hours of work and days are Monday through Friday.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Respond to assigned help desk requests and provide solutions for reported employee problems.
  • Identify, troubleshoot, and resolve hardware and software problems; perform problem escalation, if required.
  • Monitor internal requests and system notifications for proactive response and communication of any outages or system downtime.
  • Participate on help desk special projects, complete tasks and ensure they are completed on time and to specifications.
  • Respond to queries either in person or over the phone.
  • Write training manuals and train computer users of varying levels of experience with technology.
  • Catalogue and inventory all hardware and software applications.
  • Maintain daily performance of computer systems.
  • Respond to email messages for employees seeking help.
  • Ask questions to determine nature of problem and walk employees through problem-solving process.
  • Install, modify, and repair computer hardware and software including clean of computers.
  • Run diagnostic programs to resolve problems.
  • Install computer peripherals for users.
  • Follow up with employees to ensure issue has been resolved.
  • Gain feedback from employees about computer usage.
  • Run reports to determine malfunctions that continue to occur.

Qualifications

  • 2-3 years Help Desk or Computer Technician experience.
  • Must have excellent customer service skills.
  • Working knowledge of Windows operating system.
  • Experience with the following technologies: Google Apps, MS Office, Adobe Suites.
  • Excellent verbal communication skills.
  • Highly motivated with a positive attitude.
  • Ability to work independently, remotely and within a team environment.
  • Must be willing to work flexible schedule.
  • Ability to prioritize and address multiple tasks in a dynamic work environment.
  • Associates degree or currently enrolled in IT courses of study is a plus.
  • Knowledge of off-the-shelf accounting or other operating software applications, e.g. Sage Timberline Construction Management, Calyx Point, BuilderTrend, Salesforce, point of sale systems, is a plus.
  • This position requires some travel to other company locations including Kenner and various home construction field sites.
  • Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Competencies

  • Accountability – Holds self and others accountable for measurable high quality, timely, and cost- effective results. Determines objectives, sets priorities, and delegates work. Demonstrates commitment, resilience, and ownership.
  • Achievement Orientation – Enjoys working hard; is action-oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
  • Adaptability – The ability to remain fully functional by positively adapting to changing circumstances with the environment, people, procedures, strategy, etc. Holds on to the objective but is able to change their approach, view or behavior. Does not fixate on a particular approach or argument to attain a goal. Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
  • Communication – Conveys information clearly and concisely, so that an employee can understand the nature of the problem and how it is resolved. Consistently communicates status and other needed information to each employee who has requested assistance.
  • Creativity and Innovation – Develops fresh ideas that provide solutions to all types of workplace challenges. Identifies, collects, and organizes data for analysis and decision-making.
  • Analysis and Problem Solving – Examines data to grasp issues, draw conclusions, and solve problems. Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Warehouse and Sales Association-Part Time

The Warehouse and Sales Associate will unload, process, price, and sell donated building material, furniture and appliances. The Warehouse and Sales Associate is responsible for professionally interfacing with our business and residential donors, volunteers, and customers. This position is for the Kenner ReStore.

Responsibilities

  • Interface with donors, customers and volunteers in an efficient, professional and friendly manner.
  • Safely move, load, and unload, material.
  • Provide donation receipts.
  • Manage the polite refusal of donations, as needed.
  • Organize the ReStore and dock area as needed to keep it clean, safe, and appealing to customers.
  • Assist customers with sales and loading material, as needed.
  • Assist in the processing of donated items within the store, as needed.
  • Maintain good working relationships with co-workers.
  • Efficiently manage volunteers in support of our work.
  • Explain to donors, customers and volunteers New Orleans Habitat for Humanity’s mission and how the New Orleans ReStore supports it.
  • Coordinate large groups of workers/volunteers to process large donations.
  • Other duties assigned. Flexibility with work days and work hours may be required.

Qualifications

  • High School Diploma or GED required.
  • Warehouse or retail experience preferred.
  • Ability to work in a safe manner.
  • Ability to repeatedly lift and move 75 lbs or more during the loading, unloading and processing of donations.
  • Forklift experience preferred.
  • Current valid Louisiana driver’s license and meet and adhere to NOAHH’s driving/driver’s policy.
  • Other Skill/Abilities
  • Strong interpersonal and communication skills.
  • Positive attitude.
  • Knowledge of construction, carpentry, and home repair.
  • Ability to work independently.
  • Ability to be flexible and adapt to a variety of work situations and interruptions.
  • Retail merchandising experience desired.

Warehouse and Sales Associate-Full Time

The Warehouse and Sales Associate will unload, process, price,and sell donated building material, furniture and appliances. The Warehouse and Sales Associate is responsible for professionally interfacing with our business and residential donors, volunteers, and customers.

Responsibilities

  • Interface with donors, customers and volunteers in an efficient, professional and friendly manner.
  • Safely move, load, and unload, material.
  • Provide donation receipts.
  • Manage the polite refusal of donations, as needed.
  • Organize the ReStore and dock area as needed to keep it clean, safe, and appealing to customers.
  • Assist customers with sales and loading material, as needed.
  • Assist in the processing of donated items within the store, as needed.
  • Maintain good working relationships with co-workers.
  • Efficiently manage volunteers in support of our work.
  • Explain to donors, customers and volunteers New Orleans Habitat for Humanity’s mission and how the New Orleans ReStore supports it.
  • Coordinate large groups of workers/volunteers to process large donations.
  • Other duties assigned. Flexibility with work days and work hours maybe required.

Qualifications

  • High School Diploma or GED required.
  • Warehouse or retail experience preferred.
  • Ability to work in a safe manner.
  • Ability to repeatedly lift and move 75 lbs or more during the loading, unloading and processing of donations.
  • Forklift experience preferred.
  • Current valid Louisiana driver’s license and meet and adhere to NOAHH’s driving/driver’s policy.
  • Other Skill/Abilities
  • Strong interpersonal and communication skills.
  • Positive attitude.
  • Knowledge of construction, carpentry, and home repair.
  • Ability to work independently.
  • Ability to be flexible and adapt to a variety of work situations and interruptions.
  • Retail merchandising experience desired.

Construction Site Supervisor

This position will be to supervise the construction of affordable homes for New Orleans Area Habitat for Humanity (NOAHH). This individual should be skilled in all aspects of new construction. This person must possess excellent people skills and is enthusiastic about teaching and working with unskilled volunteers and prospective homeowners in all aspects of residential construction. As the on-site person, you will oversees the actual work being performed by volunteers and sub-contractors for the specific site and also perform skilled tasks as required to pass inspections and prepare site for volunteer groups.

Responsibilities

  • Teach, supervise and perform all construction tasks necessary to complete a residential structure upholding extensive energy efficiency standards while maintaining a safe work site and positive volunteer experience.
  • Following an assigned construction schedule,
  • The construction supervisor’s primary role is to plan, manage and work alongside volunteers and other staff.
  • Supervise and perform all activities for new construction sites.
  • Directly manage each project through to completion and issuance of a Certificate of Occupancy
  • Oversee the construction schedule and adjust sub-contractors and vendors as necessary to stay on schedule while consulting with construction field manager.
  • Plan and arrange for the on-site availability of tools, equipment, and material as necessary.
  • Communicate clearly and professionally with material vendors to ensure on-time delivery of supplies throughout the build.
  • Properly order and return materials used from construction warehouse following inventory control procedures.
  • Ensure that all safety policies and procedures are followed at all times.
  • Maintain a clean and safe worksite at all times.
  • Respond promptly to findings from frequent, random safety inspections.
  • Act as an on-site ambassador for the mission of NOAHH.
  • Clearly communicate expectations to AmeriCorps members.
  • Properly train AmeriCorps members to enable them to perform at the expected skill level.
  • Effectively train and manage regular volunteers on site.
  • Ensure partner families actively take part in the building process while on-site.
  • Periodically take part in safety and technical trainings arranged by management.
  • Communicate professionally with other departments regarding questions or concerns.
  • Other duties as assigned.

Qualifications

  • Knowledge of residential construction including new, rehab and repair.
  • Ability to read residential blueprints.
  • Ability to solve problems efficiently to maintain forward progress on complicated projects.
  • Proven proficiency in peer management and dissemination of pertinent information.
  • Outstanding communication and interpersonal skills necessary to communicate clearly and professionally with volunteers, contractors and suppliers, and to address cross-departmental issues.
  • Ability to devise and teach – with patience – simple construction methods.
  • Ability to manage large groups of unskilled people.
  • Have a temperament that is suitable for the environment of a volunteer crew and the ability to create a work environment that is cheerful, productive and inclusive.
  • High school diploma required and bachelor’s degree preferred.
  • Minimum 2 years of direct on-site residential construction experience is required.
  • Organized construction training and education to complement experience is preferred.
  • One or more years as a construction lead person.
  • Ability to adequately traverse a residential construction job site (i.e. climbing, lifting, carrying a minimum of 50 lbs. and other similar activities as required).
  • Ability to safely use residential construction power tools.
  • Ability to safely operate a construction vehicle (pickup truck or similar).
  • Ability to work in all types of weather (i.e. rain, heat, cold and direct sun).

Status

  • Fulltime/ non-exempt
  • Health insurance
  • Paid time off (vacation/sick/holiday)
  • 401k   

Please send a cover letter, resume and three references in a single Word or PDF document to resumes@habitat-nola.org. Salary to be commensurate with experience, and NOAHH provides a comprehensive benefits package. Applications will be considered on a rolling basis, and the position will be open until filled.